Refund Policy

All purchases on the Adhyayan platform — including course bundles, test series, and premium subscriptions — are final once payment is successfully processed. By completing a purchase you acknowledge that you have reviewed the course content, previewed available free samples, and agree to this no-refund policy.

We encourage all users to:

• Preview available free course chapters before purchasing.
• Read the course description, syllabus, and included features carefully.
• Contact our support team with any questions before making a purchase.

Refunds may be considered solely at Adhyayan's discretion in the following exceptional circumstances:

• Double charge: You were charged more than once for the same transaction due to a technical error.
• Access failure: A purchased course is completely inaccessible and our team is unable to resolve the issue within 14 days of a reported complaint.
• Unauthorised transaction: You can demonstrate that a purchase was made without your authorisation.

In all cases, refund requests must be submitted within 7 days of the transaction date and be supported by documentary evidence (screenshots, transaction IDs).

Course purchases made within the Application are processed through our secure payment partner Juspay (PCI-DSS certified). We support UPI, net banking, credit/debit cards, and wallets. Adhyayan never stores your card details.

App Store (iOS)

Purchases made via the Apple App Store are subject to Apple's refund policy. To request a refund for an App Store purchase, visit reportaproblem.apple.com and follow Apple's process.

Google Play (Android)

Purchases made via Google Play are subject to Google's refund policy. You may request a refund through the Google Play Order History page within 48 hours of purchase for an automatic refund.

If your payment failed but your bank account was debited, the amount is typically auto-reversed within 5–7 business days depending on your bank's processing time. If the amount is not reversed within this period, please contact us with the following details:

• Your registered email address and phone number.
• Transaction ID or UTR number.
• Screenshot of the bank debit statement.
• Date and time of the transaction.

We will coordinate with our payment partner Juspay to investigate and expedite the reversal.

For any refund-related query or payment dispute, please reach our billing support team:

We aim to acknowledge all billing queries within 24 hours and resolve them within 5 business days.